Return for a refund or store credit within 30 days of the delivery date.
Returns DetailsChat with our customer support team via email at info@loveluggage.com.au
Description
Introducing the Go Neck , the latest addition to the unique family of travel pillows by OSTRICHPILLOW! Its sleek design and high-density memory foam core provide the ultimate in comfort and natural 360 degree ergonomic neck support. The Go is the perfect travel companion, offering a lightweight design and compressing by 60% when packed in its convenient travel bag. With its user-friendly Velcro strap and soft viscoelastic sleeve, this neck pillow can be easily customized for the perfect fit. The removable and washable sleeve is made from incredibly soft and breathable fabric, ideal for frequent travellers. At OSTRICHPILLOW, we believe in living life to the fullest, anywhere and anytime. That's why we design products that make every moment, big or small, more enjoyable. Breaking the mould and embracing the unexpected, our feel-good family of products is created by dreamers, for dreamers. Discover creative solutions for your everyday adventures with OSTRICHPILLOW.
Reasons To Love The OstrichPillow Go Neck Pillow Midnight Blue Reef
Is there a warranty on Love Luggage Products?
Yes! All our products come with a manufacturer's warranty covering manufacturing defects.
Are the suitcases approved for carry-on?
All of our carry-on sizes have external dimensions that comply with most major airlines; however, we recommend double-checking with your specific airline for confirmation.
Can I track my order?
Yes, once your order ships, you'll receive a tracking number via email.
Do you offer returns or exchanges?
We offer a 30-day return and exchange policy if you're not fully satisfied. See our full Returns Policy.
Items are shipped from our Sydney warehouse within 24 hours with full tracking with Aus Post. Orders for in-stock items received before 11am on weekdays should dispatch on the same day (ex Public Holidays or Busy periods). Once your order has been processed by our team we will update your order shipping details and you will receive an email with your tracking code. Love Luggage guarantees you will receive your purchase. Delays in postage sometimes happen but in 99% of orders you will get your item in the fastest possible time.We use Aus Post and shipping times are estimates and are based on Business days:
Estimated Shipping ( During busy periods items may take longer )
NSW Metro 1 - 3 Business Days
QLD/VIC Metro 2 - 4 Business Days
NSW/QLD/VIC Country 2 - 6 Business Days
SA/TAS 2 - 7 Business Days
WA/NT 7 - 14 Business Days
NSW/QLD/VIC Orders under $100 have a shipping Charge of $9.95 for order over its shipped FREE.
For orders to WA/SA/TAS/NT shipping is charged at
Wallets/Small items $9.95
Luggage $19.95
Backpacks/Pillows etc $14.95
All shipping is displayed at check out.
Something not quite right? No worries — simply return your item to:
Love Luggage Returns
LOCAD Matraville FC
1/42 Raymond Ave, Matraville NSW 2036
Important:
Once we receive and verify your information, we will refund you via your original payment method.Items not meeting return conditions won’t be refunded and must be collected.
A manufacturer's warranty covers your product against any manufacturing defects. If a fault arises due to materials or workmanship, we’ll repair or replace the item in accordance with our warranty policy. If the item is damaged in transit you will need to contact the airline and they will cover the repair.