Deliveries
Shipping
Items are shipped from our Sydney warehouse within 24 hours with full tracking with Aus Post. Orders for in-stock items received before 11am on weekdays should dispatch on the same day (ex Public Holidays or Busy periods). Once your order has been processed by our team we will update your order shipping details and you will receive an email with your tracking code. Love Luggage guarantees you will receive your purchase. Delays in postage sometimes happen but in 99% of orders you will get your item in the fastest possible time.We use Aus Post and shipping times are estimates and are based on Business days:
Estimated Shipping ( During busy periods items may take longer )
NSW Metro 1 - 3 Business Days
QLD/VIC Metro 2 - 4 Business Days
NSW/QLD/VIC Country 2 - 6 Business Days
SA/TAS 2 - 7 Business Days
WA/NT 7 - 14 Business Days
NSW/QLD/VIC Orders under $100 have a shipping Charge of $9.95 for order over its shipped FREE.
For orders to WA/SA/TAS/NT shipping is charged at
Wallets/Small items $9.95
Luggage $19.95
Backpacks/Pillows etc $14.95
All shipping is displayed at check out.
Returns
Returning an item to Love Luggage is easy, if you change your mind or the product is just not right, simply send the item back to our warehouse at the address below along with your details and order number and we will check the item over and refund your money. We want you to be happy with your purchase.
Returns Address
Love Luggage Returns
Avion International Freight
Dock 1, 496-500 Victoria St
Wetherill Park, NSW 2164
Please include all your order details attached to the front of the box; we will check this over. Please ensure it's unused, within 30 days, has all the tags, and is in original condition.
Important:
- Please display your order number and name on the outside of the package
- Send us the tracking details to info@loveluggage.com.au
If the item is not in its packaging and in the same condition, we will not refund you, and you will need to arrange to have the item returned to you.
Once checked over we will refund you the product price via the same method you paid.
NOTE: Love Luggage does not cover the return shipping fee for change of mind returns