Return for a refund or store credit within 30 days of the delivery date.
Returns DetailsChat with our customer support team via email at info@loveluggage.com.au
Key Specs:
Description:
The Medium Check-In from Jekyll and Hide is the ideal choice for travels lasting two to eight days. Meticulously crafted with exceptional attention to detail and innovative design, this suitcase features a durable yet lightweight premium hard shell. Inside, its clever organisational system ensures a smooth travel experience, while the fully recycled interior reflects your commitment to sustainability. Travel in comfort and style, knowing your values are aligned with every journey.
Material:
Is there a warranty on Love Luggage Products?
Yes! All our products come with a manufacturer's warranty covering manufacturing defects.
Are the suitcases approved for carry-on?
All of our carry-on sizes have external dimensions that comply with most major airlines; however, we recommend double-checking with your specific airline for confirmation.
Can I track my order?
Yes, once your order ships, you'll receive a tracking number via email.
Do you offer returns or exchanges?
We offer a 30-day return and exchange policy if you're not fully satisfied. See our full Returns Policy.
Something not quite right? No worries — simply return your item to:
Love Luggage Returns
Avion International FreightDock 1, 496-500 Victoria StWetherill Park, NSW 2164
Important:
Once we receive and verify your information, we will refund you via your original payment method.Items not meeting return conditions won’t be refunded and must be collected.
A manufacturer's warranty covers your product against any manufacturing defects. If a fault arises due to materials or workmanship, we’ll repair or replace the item in accordance with our warranty policy. If the item is damaged in transit you will need to contact the airline and they will cover the repair.