Customer Support: (02) 9314 7984

FAQs

How does the price match work?
We understand that price is important , nobody wants to pay more than they have to for a product. We use a state of the art price monitoring service to keep track of all our products on all our competitions website and stores, we then ensure our price is equal or better, We will match and like for like product, so same style and same colour.

Bulk Orders?
We can provide bulk order discounts, we regularly supply business, Travel companies and schools with special pricing, if you need a more information please contact us on 02 9314 7984.

Special Orders?
If you are looking for a product from one of our stocked brands but don't see it on our site please just email us or call us and we can order the product in for you.

How Does The Warranty Work?
Your warranty covers any manufacturing defects to your product. It does not cover airline damage or general wear or tear. If you use your Luggage on a flight and the airline damages your item, you need to visit your airline's service desk and report the damage they have done to your bag, the airline will then pay for repair to your bag.

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